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FAQs
Meetings are normally held between 10 a.m. and 6 p.m. on working days. Meetings cannot be scheduled on official holidays or after 6 p.m.
Room bookings can be cancelled until the beginning of the scheduled meeting time. Given the current significantly reduced capacities, a timely cancelation would allow us to reassign the slot to queries from other clients. Also, request on an extrabudgetary provision need to be cancelled two weeks prior to the planned meeting start, as otherwise, costs may still be incurred due to commitments made by service providers (e.g., recruitments).
Requests can be submitted at any time. For requests with conference services, however, availability of services needs to be checked and the respective cost estimate has to be approved in due time; a late acceptance of the latter may lead to the non-availability of queried services.
You are welcome to indicate your preference for a specific conference room when first contacting the Meetings Management Section (MMS) or the focal point in your organization. Room allocation depends on room availability, and the queried conference room may not be available. MMS will always assign the best available option.