Tag: Access
All questions with this tag
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The Visitors’ Service at UNOG organizes lecture tours in 12 languages and information programmes on United Nations activities, the history of the Organization and the issues on its agenda.
For more information, see the section of the web site about the Palais des Nations. The UNOG Annual Report provides a comprehensive yearly overview of the work of UNOG, including key statistical information.
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Getting to the Palais des Nations:
Enter the Palais des Nations through the Visitor's entrance at Pregny Gate, on 14 Avenue de la Paix, 1211 Geneva in front of the International Committee of the Red Cross building and next to the Geneva Hotel School.Public transport:
Transports Publics Genevois
Palais des Nations transit stop are Appia and Nations.
Access from Cornavin railway station:- Bus lines 8, 20, 60 ("Appia" stop)
- Bus line 5 or tram line 15 (“Nations” stop), then a 5 minutes' walk to Pregny Gate
Access from Cointrin airport:
- Bus line 5 (“Nations” stop), then a 5 minutes' walk to Pregny Gate
- Other bus lines with stop at “Nations”: 11 and 22, then a 5 minutes' walk to Pregny Gate
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To organize an event with the Cultural Activities Programme: All proposals need to come from either a Permanent Mission or an International Organization. The Cultural Activities Committee (CAC) reviews and approves all new proposals at least three months prior to the actual event to allow enough time for the organization. Events in the frameworks of Cultural Activities have to be artistic in nature (e.g. paintings, concerts, artistic photography, etc.).
All proposals have to be in line with UN values, shall not single out any Member States and shall not be too graphic. Venues can be pre-reserved on a first-come, first-served basis and will be confirmed once the CAC has approved the project. In case a project does not fit into the frameworks of Cultural Activities, it could be organized as a Side Event to a meeting or conference at the United Nations Office at Geneva (UNOG).
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Please be at the Pregny Gate 30 minutes before your tour to allow time for security screening and transfer to the Visitors’ Center.
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The Library is located inside the United Nations compound in Geneva, in Building B of the Palais des Nations.
Getting to the Palais des Nations:
Entry for visitors is possible at Peace Gate and the Pregny Pavilion bis from 8 a.m. to 4:45 p.m. after passing through security screening.
Public transport: Transports Publics Genevois
Palais des Nations transit stops are Appia and Nations.
Access from Cornavin railway station:- Bus lines : 8, 20, 60 (“Appia” stop), then a 5 minutes' walk to the Pregny Gate (Pass & ID accreditation services), or directly to the Peace Gate
- Bus 5 or tramway 15 (“Nations” stop)
Access from Cointrin airport:
- Bus lines: 5 (“Nations” stop)
Other bus lines with stop at “Nations”:
- Bus lines 11 and 22.
Reminder for all external attendees: If you are not in possession of a UN badge, you should register to the event of your choice on indico.un.org, and bring a valid ID on the day of the event to the UN visitors entrance, the Peace Gate.
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The entrance for guided tours is at Pregny Gate, (in front of the Red Cross Museum).
The exit is also through this gate.
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To visit an ongoing exhibition, please follow the normal procedures either registering through the e-mail address or the link provided on the flyer for the event. You can also visit our website for an overview of upcoming events and register directly there.
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All participants need to register from the age of 14 years onwards.
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The official languages of the United Nations are: Arabic, Chinese, English, French, Russian and Spanish.
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Please read your confirmation ticket(s) carefully.
As soon as you receive your ticket(s), every person in your group needs to register in order to receive a digital access badge. The access badge received by e-mail will have to be presented upon arrival at the Palais des Nations on the day of your tour. Please register as soon as you receive your ticket(s) on Indico, our events registration system.
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All United Nations documents from 1993; All resolutions of the Principal Organs from 1946; All Security Council plenary documents from 1946 in English, French and Spanish; All supplements to the Official records of the General Assembly from 1946; Older documents are being scanned. UN staff, delegates, accredited media or NGO representatives, can visit or contact the United Nations Office at Geneva Library to consult the hard copy. External researchers can access Official Records that have not yet been digitized by visiting one of the United Nations depository libraries or information centres.
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Guided tours are available throughout the year in 14 languages. The lecture tour will take you through the Palais, where you will see many works of art. You will also learn about the aims and work of the United Nations. To reserve a tour visit Visitors Center page.
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Indico.UN is the global standard for event management in the UN system. It is a fully hosted software as a service built on CERN’s open-source technology (INDICO), supporting on-site, virtual, and hybrid meetings. It provides a comprehensive solution, from participant outreach and registration, event scheduling and promotion, to access control and participant engagement.
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Once your online designation in the iCSO database has been approved under “Geneva”, it is considered that you are duly accredited to the United Nations Office at Geneva (UNOG).
UNOG supports the UN global efforts to promote, expand and strengthen the role of NGOs, particularly those in consultative status with the Economic and Social Council (ECOSOC), a status that enables NGOs to engage in multiple ways with the UN, including by:
- designating official NGO representatives to be accredited at UNOG and thereby receive a UNOG annual or temporary grounds pass
- taking part in meetings/events, international conferences, and other activities of the UN, while having the possibility to make written and/or oral statements at such events
- organizing stand-alone meetings or side events and having opportunities to network and explore possible partnerships and joint ventures with various stakeholders
- having access to the Center for NGOs, the Library, and UNOG press documentation
- receiving monthly newsletters with useful information on how to engage with UN Geneva
Learn more about civil society at United Nations Office at Geneva
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New organizations or entities using Indico.UN benefit from an onboarding by the business analysis team and training by the Indico.UN support team. During those initial meetings, rights are granted to the users who set up and manage events. These category managers can grant the same role or any subsidiary role to their colleagues. Category managers can grant the roles of category manager, conference manager, focal point or, under some conditions, security officer to other colleagues.
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Only representatives of NGOs in consultative status with ECOSOC can be accredited with the United Nations Office at Geneva (UNOG). Accreditation needs to be renewed every year. To learn more about consultative status with ECOSOC, please consult the following website. To learn more about NGO accreditation at UNOG, please visit our web page at this link.
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Entrances at Door 40 and Tempus Building are fully accessible. Entrances to all conference rooms should be wheel-chair-friendly. For more information, visit our page on accessibility.
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Indico.UN is integrated with other UN Secretariat conference management systems that handle room bookings, transcripts, or security services. The corresponding features are available only for specific UN conference venues. It is also integrated with Zoom providing a robust solution for hybrid and virtual events. It also comes with integrated dashboards that empower organizations with valuable insights about event participation.
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Participants of meetings with reduced mobility can indicate on the registration form in Indico that they would need to enter UN premises by car. The secretariat of the meeting will inform UNOG Safety and Security Service accordingly. Alternatively, NGO representatives with reduced mobility may enter the Palais des Nations for a drop off either by official taxis or by private vehicle. The information on the type and color of vehicle as well as the plate and name of the driver if available should be communicated to controlcenter.security-unog@un.org, at least 24 hours before the access time.
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Once an NGO is granted consultative status with ECOSOC, its representatives can be accredited with UNOG and receive annual or temporary grounds passes to enter the Palais des Nations. You will need to follow the three steps described below to receive UNOG annual or temporary grounds passes for the ongoing year:
- The President/Chief Executive Officer (CEO) or Chief Administrative Officer (CAO) of your NGO should be registered in the iCSO database at United Nations Civil Society Participation (iCSO);
- Other possible annual representatives of your NGO should be registered in the iCSO database;
- A designation letter should be sent to the NGO Liaison Unit at UNOG by email at unog.ngo@un.org. Please consult the user guide and template designation letter. Once the above steps have been completed and the required documents have been sent to the NGO Liaison Unit via email (unog.no@un.org), the requests will be processed within 3 business days or more during peak periods.
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The “UNOG_Public_Wifi” Wifi Network is open to all conference participants and does not require a password. Access to it is guaranteed in common areas.
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The “UNOG_Public_Wifi” Wifi Network is open to all conference participants and does not require a password. Access to it is guaranteed in common areas.
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I lost my username and/or password to access our NGO profile in the ICSO database. What should I do?
If you are not in possession of your login and/or password but have access to the headquarters email address registered in your organization’s profile section of the iCSO database, you may retrieve your login details by clicking on the link below. Enter the email address registered in the NGO’s profile section, in the box designated by the sentence "Forgot your login details?" and click “Submit”. You should receive your login and password within a few minutes. https://esango.un.org/civilsociety/newLogin.do?locale=en.
If you do not have access to the email address registered in your NGO profile section of the iCSO database, a new login and password should be requested by e-mail to the NGO Branch/DESA, through the “contact us” section of the website at United Nations Correspondence.
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Indico.UN is currently used by organizations that belong to the UN system and international organizations. Any organization outside the UN Secretariat needs to enter into a Service Level Agreement.
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Use of IT equipment inside conference rooms is restricted to technical staff, support staff and conferencing staff. Sometimes, publicly accessible cyber-cafés are made available to conference participants where they can access both computers and printers.
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Use of UN-owned IT equipment inside conference rooms is restricted to technical staff, support staff and conferencing staff. Sometimes, publicly accessible cyber-cafés are made available to conference participants where they can access both computers and printers.
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If you are interested in learning more about Indico.UN, we invite you to contact us. We will share a presentation explaining how the system works and what functionalities it has. We can also give interested entities a demonstration of the system. Please get in touch with us.
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Putting in place a ramp should be requested from the Meetings Management Section which will inform the movers. For security reasons, the person with reduced mobility has to be accompanied when using the ramp.
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Please refer to the annual accreditation procedure available here.
Every year, an NGO can designate up to seven representatives to obtain UNOG annual grounds passes (valid until 31 December).
An NGO can have:
- One (1) designation as “President/ Chief Executive Officer” (Head of the NGO);
- One (1) designation as “Chief Administrative Officer” (Second Head of the NGO who can act on behalf of the President/CEO);
- One (1) designation as “Main representative” (who can act on behalf of the President/CEO and CAO, with limited or without accrediting rights);
- Maximum four (4) designations with the representative type as “Additional representative”. NGOs need to attribute these designations to their representatives who might have different functional titles within the NGO (e.g. an NGO’s Executive Director could be designated as “Chief Administrative Officer”, or an NGO’s Project Officer could be designated as “Additional representative”).
When communicating with the NGO Liaison Unit, NGO representatives are invited to refer themselves to the four representative types recognized by the UN mentioned above and as designated in the iCSO database.
It is compulsory to designate the President/CEO or the Chief Administrative Officer at the beginning of each year. There can only be one President and one Chief Administrative Officer for all three duty stations (New York, Geneva and Vienna). Main and additional representatives may vary from one duty station to another.
In line with the procedure at the UN Headquarters in New York, at UNOG, NGOs may also request up to a total of 9 temporary Grounds passes at UNOG in any given year. The temporary Grounds passes are for a maximum of 3 months at a time.
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Certainly, please let us know by email how many events and overall participants you expect every year, and we will get back to you with an estimate.
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Based on their Indico.UN registration, conference participants may enter the Palais des Nations through the Pregny Gate where they receive a badge. Doors 40 and the doors of the Tempus Building are always open and do not require a coded badge to be opened (as may be the case for some other doors of different buildings).
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Yes, Indico.UN works with UN Secretariat organizations, UN funds, programmes and specialized agencies, non-UN organizations and private entities worldwide.
Meeting organizers must arrange the venue, consult the security in charge and arrange any other related service outside of Indico.UN. At the same time, they can leverage on the conference and participants management features of Indico.UN to create the event page, set up and customize the registration and the timetable, set up email notifications to participants, set up security roles, manage the registrations and send email notifications, perform security management activities, badge printing and check-in activities.
Indico.UN is integrated with other UN Secretariat conference management systems that handle room bookings, transcripts, or security services. The corresponding features are available only for specific UN conference venues. Please consult the Indico.UN support team for more details.
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You can check the status of your request by logging into your NGO profile in the iCSO database at United Nations Civil Society Participation (iCSO) – Login . If your name is listed under “Geneva designations”, it means we have approved your accreditation and the issuance of your grounds pass. If your name is still listed as "pending", it means we have not approved it yet. Please verify that you have finalized all required steps as outlined on our web page. When the NGO Liaison Unit approves your request, you will receive an automated confirmation sent to the email address registered in your profile in the iCSO database, stating when and where to pick up your UNOG grounds pass.
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Once your UNOG annual or temporary designation has been approved in the iCSO database by the NGO Liaison Unit, you may pick up your grounds pass at the Pregny Pavilion of the United Nations Office at Geneva (Palais des Nations, 14 Avenue de la Paix), upon presentation of a valid passport (UN Member or Observer State), Monday through Friday, from 8 am to 4:45 pm. ID cards from the Schengen Zone are also accepted.
There is no deadline to collect your grounds pass for the ongoing year.
NB: While it is required to print the security form to withdraw your grounds pass at UN Headquarters in New York, this requirement does not apply to UN Geneva.
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If you have the NGO credentials to log into your NGO profile on the iCSO database, follow the steps as outlined on our web page. Tip: In the iCSO database, you may select “Copy” next to the name of your representative, update his/her details, and press “Submit”. This can only be done when the existing pass has already expired. If not, create a new profile for yourself by clicking on “New Designation” twice, and then fill out the boxes and press “Submit.”
If you don’t have the credentials to log into your NGO profile on the iCSO database, please contact the President or Chief Administrative Officer of your NGO who will register you in the database and will send us the request via a designation letter.
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- The President/CEO or Chief Administrative Officer of an NGO should send a signed letter to the NGO Liaison Unit with the request for cancelation.
- If the grounds pass has already been withdrawn from the UNOG Security Identification Desk, it needs to be returned either in person at Pregny Pavilion (Palais des Nations, 14 Avenue de la Paix) or by mail (NGO Liaison Unit, H Building. 4th floor, Palais des Nations, 14 Avenue de la Paix 1211, Geneva, Switzerland).
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Please inform first the NGO Branch of DESA in New York here while uploading the relevant documentation for the recognition of the new President:
1. A letter from the new President, on the letterhead of the NGO, stating when s/he was appointed/elected to take over, accompanied by either the:
(a) Minutes of the meeting of the General Assembly or Executive Board, announcing the decision to appoint a new leader; or
(b) A letter from the outgoing President/CEO stating when s/he left his/her position as the head of the organization.
The NGO Liaison Unit at UNOG will only be able to recognize the new President of the NGO and approve related requests for Grounds passes, once the new President is officially recognized by the NGO Branch of DESA, UNHQ, and duly approved in the iCSO database, under “New York”.
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- Immediately inform the Security at the Palais des Nations – call +41 (0) 22 917 2900;
- Go to the Pregny gate with a valid picture ID, and you will receive a new UN grounds pass. (Address: Avenue de la Paix, from Monday to Friday, 8 am to 5 pm).
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The Indico.UN Analytical Module provides users with statistics about a given event, about specific subcategories (e.g., a selected location or an event series), or about their entity, depending on the user’s permissions in the system.
Key indicators are the number of events, number of approved participants, number of badges printed and number of checked-in participants per client, subclient, per event and per event series. Filters and views per period and location are available, too.
Indico.UN users can be granted a reporter role to access the Analytical Module. Reporters may access the module through the link available in the Indico.UN interface. Please consult the Analytical Module Help Files or contact the user support team for more information on how to access the Analytical Module workspace and how to grant users a reporter role in Indico.UN.
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Yes, Indico.UN works with UN secretariat organizations, UN specialized organizations, non-UN organizations and private entities around the world.
Meeting organizers will have to arrange the venue, consult the security in charge and arrange any other related service outside of Indico.UN. At the same time, they can leverage on the conference and participants management features of Indico.UN to create the event page, set-up/customize the registration and the timetable, set-up email notifications to participants, set-up security roles, manage the registrations and send email notifications, perform security management activities, badge printing and check-in activities.
Indico.UN is integrated with other UN-secretariat conference management systems handling room bookings, transcripts, or security services. The corresponding features are available only for specific UN conference venues. Please consult the Indico.UN support team for more details.