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I need to have my grounds pass renewed. What should I do?
If you have the NGO credentials to log into your NGO profile on the iCSO database, follow the steps as outlined on our web page. Tip: In the iCSO database, you may select “Copy” next to the name of your representative, update his/her details, and press “Submit”. This can only be done when the existing pass has already expired. If not, create a new profile for yourself by clicking on “New Designation” twice, and then fill out the boxes and press “Submit.”
If you don’t have the credentials to log into your NGO profile on the iCSO database, please contact the President or Chief Administrative Officer of your NGO who will register you in the database and will send us the request via a designation letter.