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FAQs
Indico.UN is the global standard for event management in the UN system. It is a fully hosted software as a service built on CERN’s open-source technology (INDICO), supporting on-site, virtual, and hybrid meetings. It provides a comprehensive solution, from participant outreach and registration, event scheduling and promotion, to access control and participant engagement.
New organizations or entities using Indico.UN benefit from an onboarding by the business analysis team and training by the Indico.UN support team. During those initial meetings, rights are granted to the users who set up and manage events. These category managers can grant the same role or any subsidiary role to their colleagues. Category managers can grant the roles of category manager, conference manager, focal point or, under some conditions, security officer to other colleagues.
Indico.UN is integrated with other UN Secretariat conference management systems that handle room bookings, transcripts, or security services. The corresponding features are available only for specific UN conference venues. It is also integrated with Zoom providing a robust solution for hybrid and virtual events. It also comes with integrated dashboards that empower organizations with valuable insights about event participation.
Indico.UN is currently used by organizations that belong to the UN system and international organizations. Any organization outside the UN Secretariat needs to enter into a Service Level Agreement.
If you are interested in learning more about Indico.UN, we invite you to contact us. We will share a presentation explaining how the system works and what functionalities it has. We can also give interested entities a demonstration of the system. Please get in touch with us.
Certainly, please let us know by email how many events and overall participants you expect every year, and we will get back to you with an estimate.
Yes, Indico.UN works with UN Secretariat organizations, UN funds, programmes and specialized agencies, non-UN organizations and private entities worldwide.
Meeting organizers must arrange the venue, consult the security in charge and arrange any other related service outside of Indico.UN. At the same time, they can leverage on the conference and participants management features of Indico.UN to create the event page, set up and customize the registration and the timetable, set up email notifications to participants, set up security roles, manage the registrations and send email notifications, perform security management activities, badge printing and check-in activities.
Indico.UN is integrated with other UN Secretariat conference management systems that handle room bookings, transcripts, or security services. The corresponding features are available only for specific UN conference venues. Please consult the Indico.UN support team for more details.